Our vision is to help local people to develop the skills and confidence to help their own families, friends, colleagues and neighbours in a range of practical and emotional ways.
We want to share the expert knowledge and advice of St Catherine’s with the wider public, and work alongside other healthcare providers and support services to connect our communities and help them know where to turn for guidance and support. We hope to help people feel comfortable providing practical support within their communities, and to develop their communication skills and encourage people to open up if they’re dealing with anxiety, bereavement or grief.
Throughout the Coronavirus pandemic we have seen an outpouring of generosity and people pulling together to face the crisis, from carrying out shopping for neighbours during the lockdowns, to teaching elderly relatives how to use social media and video apps to keep in touch with loved ones during social isolation.
These small acts of kindness make a big difference to people’s lives, and it’s this kind of consideration and compassion for others which the St Catherine’s Compassionate Communities initiative is built on.
We want to encourage our communities to reach out, communicate, and work together; in particular to help and support those affected by life-shortening illnesses and bereavement.
You can read more about our wider Compassionate Communities approach by clicking here, and you can scroll down to find out more about how we worked to continue supporting patients, carers, the bereaved, and our valued volunteers in a variety of different ways during the pandemic.
Interested in finding out more?
Got an idea about how you could help us achieve our vision? Please contact Debbie Bolton, Head of Clinical Education, St Catherine’s Hospice: firstname.lastname@example.org / 01772 629171
Adapting and evolving
We have done a number of things to adapt and enhance our services and reach out to our communities – including patients, carers, those who are bereaved, and St Catherine’s volunteers – throughout the Coronavirus pandemic.
- Wellbeing calls made by Hospice Support Assistants to patients at home, in between video, phone and in-person appointments with the St Catherine’s Clinical Nurse Specialists
- Befriending phone calls made by volunteer befrienders to support the socially isolated
- The hospice’s monthly Carers’ Drop Ins and Bereavement Support Groups hosted virtually and outdoors
- Regular contact made with our volunteers to provide wellbeing support and a shopping service
- Counselling services provided by telephone calls and video apps
- Telephone contact made by our support team to relatives of patients being cared for on the inpatient unit
- Meeting with relatives post-death of loved ones to identify those in need of bereavement support
- We’re considering launching a Bereavement Befriending volunteer scheme
- We’ve also updated our range of online resources for patients and families, and the wider community
Interested in finding out more?
Got an idea about how you could help us achieve our vision?
Please contact Debbie Bolton, Head of Clinical Education, St Catherine’s Hospice: email@example.com / 01772 629171