We strive to ensure your contact with St Catherine’s is as beneficial and stress-free as possible.
If, however, your care falls short in any way, or you experience any difficulties during your dealings with us, it is important to tell us so we can address the problem. If you have any suggestions about how we could improve, we would be very grateful to hear them.
If you are happy with the care you have received, we’d also love to hear from you. Your personal experiences will add impact when highlighting the differences our services make, and your first-hand impressions could offer insight and reassurance to others who may benefit from our care.
Please use the form below to get in touch, or download a copy of our Comments, Compliments and Complaints leaflet here.
We are also delighted to be a member of the iWantGreatCare site where you can add your feedback and see it appear in real time on their website. A selection of our most recent reviews are also shown below. Click here to submit your review now.
We would be enormously grateful to anyone willing to share their story through our newsletter, website, social media pages and the media to illustrate how the hospice works and the positive effect our services can have.
If you are interested in sharing your experiences – or those of a relative or friend – please contact a member of the communications by email to firstname.lastname@example.org or by calling 01772 629171. If you have any feedback about our fundraising activities, events or campaigns we’d also love to hear it. You can use the form, contact us at email@example.com or call the department on 01772 629171.
I want great care
CQC Quality Care