Patrons: Bill Beaumont, Mark Lawrenson & Tisha Merry Reg Charity No: 512186

It began in 2011, funded by a Lancashire County Council grant, and was initially aimed at patients and their carers to allow a carer to take a break from their caring role. This allows them to carry out important tasks such as visit the dentist, hairdressers or a friend, or simply to take some important time out for themselves.

The service has now been extended and works with people with a life-shortening condition who are living alone, as well as those who are not already known to the Hospice.

The befriender will visit for up to four hours a week providing companionship, the chance to take part in hobbies and other social activities, and a friendly face to chat to. The role does not include any personal care, moving and handling or domestic duties, nor does it replace any professional paid worker.

The Family Support Team provides a comprehensive training programme for all befrienders, and the volunteers have all undertaken interviews and appropriate ‘checks’. The service is coordinated by the team who make all initial assessments, and match volunteers to a person’s needs and interests.

We are extremely grateful to the volunteers for their time and commitment and are pleased they find the experience rewarding and fulfilling.

If you are interested in giving your time as a volunteer befriender or if you could benefit from the support of the service please email or call them on 01772 629171.

See our volunteer befriender role description here

See our short video with our patient Patricia talking about how the befriending service has supported her at home in Preston:



Whom do we support?

The Befriending Service supports people living alone and carers of people with a palliative diagnosis aged over 18 years who are mainly housebound and socially isolated. It is essential if they have a carer that the carer is unpaid and provides substantial emotional or physical care on a regular basis.

Whom can we not support (cared for person)?

Those at high risk of falls.

People with behavioural problems.

People known to have difficulties with substance misuse.

People in residential or nursing care.

People who are known to pose a risk to the personal safety of others.

People with current safeguarding issues or where there are ongoing investigations


Who Can Refer?

Clinical Nurse Specialists

Lymphoedema Nurse Specialists

Inpatient Staff (Registered Nurses)

Family Support

Occupational Therapy



Specialist Nurses

District Nurses

Community Matrons